| Offer a list of technical support issues on particular products or services. This will greatly relieve internal office support issues and will get fast answers to people who want them. Make a list like this example:
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Widget Inventory:
Widget # 22-333-4444 - This widget is the best one we carry, however, it can sometimes clash with third-party widget component parts. CLICK HERE for troubleshooting assistance and further details.
Widget # 222-333-5555 - This widget has been discountinued. Limited technical support is available for this item. We recommend upgrading your widget technology before integrating this product. CLICK HERE for troubleshooting assistance and further details.
Widget # 333-444-6666 - This widget is great for beginning widget users. Because it comes as a package, please contact your local distributor for details. For a Distributor List in your area, CLICK HERE.
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You get the general idea. List your items with a brief explanation and possibly a link to an information center page, or offer a toll-free number to online users. The choice is yours.
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